Hilton Tucson East

The clerks at the front desk were helpful.

The hot tub had floating pieces of bark in it. It was too cold to swim in the outdoor pool. The place was overpriced. There was no refrigerator in the room (had to pay extra for it).

We are seniors and find it easy to get to our room. Parking lot is too far tho. Needed a shuttle ride,but this hotel has none

Need shuttle from parking lot to front door for elderly and disabled folks

Very pleasant 3-night stay. Restaurant has good food as well.

Hot tub is by a blooming tree, so it was full of flower petals. A quick cleaning by staff would have been appreciated.

We loved the continental breakfast with fruit and the reception time with snacks and complimentary drinks. The suite was roomy and had a balcony which was very nice to look out at the mountains. The bed and pillows were very comfortable. The staff at the reception desk for very helpful, they even provided a scale so we could weigh our baggage.

The things we did were downtown and in northern Tuscon mostly so it was a drive back to the hotel. The room was quiet except for a humming noise that we couldn't figure out, it would come from the walls on the regular intervals.

Staff was friendly and nice.

We ordered room service for breakfast and we were very disappointed in the quality of the food. One order was missing the bacon, the other missing sausage and the potatoes were extremely undercooked and eggs over cooked. The staff was very nice and comped the meal.

Staff was amazing, safe, nice and clean.

Parking lot was full, had to park up by the road (everything busy in town that day).

There was not much that I liked about this hotel...in fact, cannot think of one thing.

The heating/air unit had to be replaced because of noise and excessively dirty filter. I checked out the next morning & did not stay the four nights planned. Dirty carpeting in room...very small bathroom.

just about eveything

Pool was heated, but not enough to make it worth a swim

1.- It´s s Hilton. 2.- Very good located. Close to two Shopping malls y and good restaurants. 3.- We liked bed and píllows.

The room was comfortable, the staff very kind, the location was great for us and there was plenty of parking.

Nothing

I really liked the whole set up. The lobby area was beautiful and the bar was nice. The pool area and hot tub area were AMAZING! Really had a great time while staying there.

There wasn't anything I really didn't like... except the fact that I couldn't stay longer. But I will definitely stay there again in the future.

For our comfort and convenience we choose Hilton Tucson East. They always deliver great service. We will stay when we return to Tucson mid November.

Location to where are friends live and Pima Air museum

Lobby smelled damp,carpets needed cleaning as do the windows. Pool area was nice but roof A/C was too loud. No breakfast only coffee in lobby.

The staff was excellent, very friendly and helpful. My room had a beautiful view and I enjoyed my stay and wouldn't hesitate to stay there again.

On my last day, room not cleaned at 2 pm. Called front desk and they said they would get right on it. At 4 pm, room still not cleaned. Called and spoke to same person. She apologized and issued half day's credit. Expect more from a Hilton.